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AI threat to jobs When AI is not heralded as the next imperative, it is vilified as being the grim reaper set to destroy humanity, or at least to steal our jobs. Since the Industrial Revolution, automation has progressively replaced workforces, from the Jacquard Loom and agricultural mechanisation to automated supermarket checkouts and online accounting software. In reality, nearly all business applications created today are still based on traditional software. When it comes to jobs, humans will continue to work alongside automated systems, roles will evolve to account for the management of , complex systems and human decision-making will go hand and hand with their development.
While many senior software engineers within tech companies are charged by the executive team to “implement AI”, they are all still dealing with business applications based on conventional software. In a world where about 95 percent of ATM transactions use COBOL, and at a time when a range of products remain built on decades-old code, AI headlines distract from the real software reliability issues at play. (Image: © Image Credit: Geralt / Pixabay) Laying the foundation for a successful AI deployment AI, like any traditional business system or application, needs a robust foundation.
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Before being able to come to grips with creating complex applications, engineers need to address immediate software reliability issues, first. Nearly all software ships with undiagnosed bugs that may turn into serious production incidents, resulting in client churn and burning hours of engineering resource later down the line. It would be foolish to ignore the promise – and the threats – heralded by AI; it is equally foolish to ignore the problems and risks from the unreliability of today’s “regular” software.
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Commercial pressures mean that software development managers and their teams have to make trade-offs between code quality and the pressure to ship product features. The Economist writes that some of the neatest software ever written – by NASA’s Software Assurance Technology Centre – carried 0.1 errors per 1,000 lines of source code. Most software has a reliability of many orders of magnitude lower than that. Tricentis, a testing platform vendor, highlighted this problem in their January 2018 Software Fail Watch report. It analysed 606 software failures and found that over 3.6 billion people had been affected by these software problems, resulting in $1.7 trillion in lost revenue to software vendors.
Database vendors are particularly vulnerable due to the highly competitive nature of the market, the complexity of the systems, and the high costs of unreliability. As a result, bugs must be addressed as early as possible in testing. Unfortunately many are difficult to identify, as they only subtly affect the program so they do not seem to appear in the testing phase at all. Once in production, these bugs can lead to severe outages and software failures. Software reliability To ensure businesses steer away from the above scenario, engineering departments are well advised to consider their software reliability strategy and take preventive measures to diagnose serious software defects before they cause havoc on customer site. So what can software development teams do to make their software more reliable?
The revolution in testing (Continuous Integration, Test Driven Development, Fuzz Testing, etc) means that today thousands of automated tests can be run. A typical software project of a given size will be running thousands of times more tests than an equivalent project ten or twenty years ago. For the industry, this is a big leap forward. But all these tests are a nightmare to triage if even a tiny fraction fail, particularly if they fail intermittently.
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